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Resolved downloaded and wont open FIXED!!

TKSKATE Dec 7, 2014

  1. TKSKATE

    TKSKATE Newbie
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    Problem Fixed

    i had it opening but not responding before but now i redownloaded the new version and the program wont open i get to the login screen i enter in my correct info nothing happens?
    can i get some help here


    i dont have a save or a gpd to upload because the program wont even open if this is posted in the wrong spot im sorry admin please move it if so.
    Thanks
     
  2. Nasyr

    Nasyr The Nice One Lifetime Gold XPG Retired Staff
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    Can you show pictures of what it looks like? Is it just a white screen when you sign in?
     
  3. TKSKATE

    TKSKATE Newbie
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    all it dose is show the login screen the little white box
     
  4. Nasyr

    Nasyr The Nice One Lifetime Gold XPG Retired Staff
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    Okay, are you signing into it? Or is it just stay at the login screen and keeps loading? Also if your not already, you must sign in using the information you use to sign in to XPG.
     
  5. TKSKATE

    TKSKATE Newbie
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    [​IMG]
    this is all it dose
    i put in my info and hit submit nothing happens
    i sit and wait without puting any info in nothing happens

    [​IMG]
    this is all it dose
    i put in my info and hit submit nothing happens
    i sit and wait without puting any info in nothing happens
     
  6. Nasyr

    Nasyr The Nice One Lifetime Gold XPG Retired Staff
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    Hmmm, I don't really know what to tell you as far as signing in goes. I just signed into mine and it worked perfectly fine. I can try searching the forums further for any relateable issues.
     
  7. Wallsch

    Wallsch Gold Member Gold Subscriber Lifetime Gold
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    I'm not 100% sure but I seem to remember people with this problem had to reset their forum passwords then it would work.
     
  8. TKSKATE

    TKSKATE Newbie
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    i just reset my password but I will try again
    nope still not working
    yeah see what you can find thanks
     
  9. zu

    zuncodilupo Newbie
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    hi, I'm new.
    Same problem
    i put in my info and hit submit nothing

    if i sign in using the information to sign in to XPG or i sign with fake information nothing change... app seems to be in loop

    thanks
     
  10. Iamcoolz

    Iamcoolz Forum Administrator Staff Member XPG Administrator
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    Make sure you have no special characters in your password such as !@#$%^&*() and so on.
     
  11. demetrick4christ

    demetrick4christ Newbie
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    I'm having the same problem. One day it was working fine and the next day it wouldn't do anything
     
  12. Wa

    WaSuP Newbie
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    i as well have a login problem. i also already changed password and made a new account but no luck just hangs on login screen also i am sure i dont have any special characters on my user name. any help is appreciated thanks
     
  13. daringmerlin

    daringmerlin Newbie
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    Hi all,I'm having the exact same issue as the OP,i've even re-downloaded 360Revo and still the ''not opening''problem persists.
    Is there any chance 1 of the development team could look into the problem.
     
  14. Bu

    Bullet Guest

    Looking into it.
     
  15. Bu

    Bullet Guest

    Please try now.
     
  16. pats34

    pats34 Rookie
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    Hi Bullet,

    Same result, still doesn't work. The log in box comes up and nothing?
     
  17. Bu

    Bullet Guest

    Well I pinpointed the issue and it has been rectified. Should have no problem now if you re-download, run as Admin and select auto login.
     
  18. pats34

    pats34 Rookie
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    Hi Bullet me again,

    it is working now, I had to re-enter my ID and PW intothe log in box and it worked.

    Thank you very much
     
  19. Wa

    WaSuP Newbie
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    still trying to log in with new account and the old one but no luck just hangs on login screen....
     
  20. TKSKATE

    TKSKATE Newbie
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    Thank you Bullet!!!

    I'm glad I made this post and it caught some attention the problem has been fixed thanks so much!
     
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