Resolved 360 revolution- can not log-in

I have already changed my password and redownlaoded 360 revolution. When I input my password and username it tries to load but the program just stays in the login. I tried to use Dark Souls 2 save editor and it froze and got an error message:
Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: dark souls ii save editor.exe
Problem Signature 02: 2.0.0.4
Problem Signature 03: 5439d36a
Problem Signature 04: Dark Souls II Save Editor
Problem Signature 05: 2.0.0.4
Problem Signature 06: 5439d36a
Problem Signature 07: e
Problem Signature 08: 0
Problem Signature 09: System.Exception
OS Version:
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789


Please help me do not know about computer. Thank you in advance.