problem with xbox LIVE>>PLEASE HELP<<

MeDo2201 Oct 12, 2012

  1. MeDo2201

    MeDo2201 Newbie
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    Hi Guys.
    i have a problem when i try to get my free 1 month access into xbox live gold it doesn`t work and this massage appear
    >Can`t retrieve information from Xbox LIVE please try again later<

    and i have been trying for a week.

    please Guys help me
     
    Oct 12, 2012 #1
  2. tE

    tEcHN0 Guest

    Is it something to do with your connection? Is is too slow, congested, bandwidth capped?
     
    Oct 12, 2012 #2
  3. Ro

    Rocky Guest

    Are you Creating a New Account? If you are I'm sure you have to add your Credit/Debit Card now to get your Free Month!
     
    Oct 12, 2012 #3
  4. MeDo2201

    MeDo2201 Newbie
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    I live in KSA and xbox doesnt support our credit cards
    and the internet connection is about 20MBb
     
    Oct 12, 2012 #4
  5. ExtantParsley

    ExtantParsley Head of XPG Umbrella Division
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    I used to have this problem buying Microsoft points, I called up support from them and it seemed that my account had been locked from fraudulent behavior (took my account to a friends house). Maybe it's the same problem, but do to with your console.?
     
    Oct 12, 2012 #5
  6. MeDo2201

    MeDo2201 Newbie
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    But This is my first time triyng to activate gold membership
     
    Oct 12, 2012 #6
  7. ExtantParsley

    ExtantParsley Head of XPG Umbrella Division
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    try adding a credit card, but through paypal
     
    Oct 12, 2012 #7
  8. Ro

    Rocky Guest

    Ring M$ and get it sorted out over the phone!
     
    Oct 12, 2012 #8
  9. MeDo2201

    MeDo2201 Newbie
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    well do thanks all for the help
     
    Oct 12, 2012 #9
  10. ExtantParsley

    ExtantParsley Head of XPG Umbrella Division
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    First go the their website and get support off that, so you don't rack up an enormous phone bill ;)
     
    Oct 12, 2012 #10
  11. Ro

    Rocky Guest

    No bother, Wished I could of been more helpful!
     
    Oct 12, 2012 #11

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