First off you must be the leader of a clan, and the clan has to be at least level 5. Here's a pic of the product and proof I'm not high enough: Start off by going to this screen: Click on change title: Right click on the title that you want and go to inspect element: Change where it says "locked" to "unlocked checked": Then click choose and save changes and you're done! How to get the Custom Class Message Turn off PS3 or Xbox > Go to COD Elite > Custom Classes > Change any secondary regulary (ex: USP to Magnum) > Click Select > Go to any other Custom Class > Now change what weapon you want or etc... > Click Select once finished > Click Send Changes to Game > Wait until you get an success > Now wait about 5 minutes - 10 minutes > Turn on PS3 or Xbox > Go on Modern Warfare 3 > Go to Multiplayer > Click Play online > Now you wait for the message to popup!