Cannot find my money that I bought on xbox ?

SirFiras47 Jan 28, 2014

  1. SirFiras47

    SirFiras47 ( ͡° ͜ʖ ͡°)
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    I bought $50 with pre paid codes and it said my balance was $50.(something-I-already-had)
    But whenever I try to buy something from the console it says I don't have $50 and I only had what I had originally.

    Anyone knows what's up now? I was told my xbox support to wait 24h and It's been way more now ?
     
  2. iAskANinja

    iAskANinja Die A Hero, Or Live Long Enough To See Yourself Be
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    With Xbox support things always take more time then the allotted amount of time they give you. When trying to purchase try deleting and recovering your profile on your console. That's what worked for me last time I had that issue.
     
  3. SirFiras47

    SirFiras47 ( ͡° ͜ʖ ͡°)
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    The thing is, my friend downloaded my account on his console to buy what we both want so we both have it on your consoles, better than license transferring ( which is not an option for me at the moment ) .
    Should I tell him to re download the profile ?
     
  4. iAskANinja

    iAskANinja Die A Hero, Or Live Long Enough To See Yourself Be
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    Yea I know that play aha I just did it the other day. But yes tell him to redownload the profile
     
  5. SirFiras47

    SirFiras47 ( ͡° ͜ʖ ͡°)
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    I downloaded the profile again, cleared cache, did everything and I still don't have the option to buy anything .. Any ideas ?
     
  6. iAskANinja

    iAskANinja Die A Hero, Or Live Long Enough To See Yourself Be
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    So right now, does it currently show that you have 0 Microsoft currency?
     
  7. SirFiras47

    SirFiras47 ( ͡° ͜ʖ ͡°)
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    When I try to buy something is says I have $.96 ( what I originally had ) and when I go to commerce.microsoft.com it says I have $50.96
    Now THAT is something I couldn't find a solution for
    By the way could you quote me when you reply? So I get the notification, I'm kind of busy at the moment so that'd help. Thank you :)
     
  8. iAskANinja

    iAskANinja Die A Hero, Or Live Long Enough To See Yourself Be
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    alright lol and if anything just try purchasing from Xbox.com it'll go to the console that's on currently then you just redownload
     
  9. SirFiras47

    SirFiras47 ( ͡° ͜ʖ ͡°)
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    Even on the website it won't let me buy it, I tried everything in mind, the only way to see that I actually have money is through commerce.microsoft.com :(
     
  10. iAskANinja

    iAskANinja Die A Hero, Or Live Long Enough To See Yourself Be
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    then I suppose their live servers are lagged or just slow. So really the only thing you can do is wait :(
     
  11. SirFiras47

    SirFiras47 ( ͡° ͜ʖ ͡°)
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    They could've just kept the freaking microsoft points ... They were just perfect
     
  12. iAskANinja

    iAskANinja Die A Hero, Or Live Long Enough To See Yourself Be
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    yea I don't get the psn type currency transition either lol
     

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