Unresolved 360 Login Issue

Discussion in '360Revolution Support' started by juggernant, Nov 14, 2014.

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  1. ju

    juggernant Newbie
    205/282

    I cannot log into 360. First click on submit on login box produces nothing. Login box closes after second click on submit. I have used the same username/password as forum. Reset password twice and redownloaded 360 twice. Any hints?
     
  2. Tony B

    Tony B Ťサ∑ ㄕ◊к∑㎡◊и Lifetime Gold
    185/188

    Do you have any characters other than a-z/0-9? That messed up the login procedure the last time that I checked.
     
  3. slyfuldragon

    slyfuldragon 360Revolution Developer XPG Moderator
    195/282

    This, please make sure that there are no special characters in your Username/password.
    You can still have a "strong" password without special characters.
     
  4. Sl

    SlaineMacRoth Newbie
    0/47

    I dont. I even changed my password to just letters and I still cant login.
     
  5. slyfuldragon

    slyfuldragon 360Revolution Developer XPG Moderator
    195/282

    Reset your password. Also your username won't be your email address (and not necessarily your Display Name). Keep that in mind when logging in.
     
  6. Sl

    SlaineMacRoth Newbie
    0/47

    Ok, so how do I fond out what my username is?
     
  7. Bu

    Bullet Guest

    SlaineMacRoth is your username! Make sure you put it in as you see it there, do not put in any spaces.
     
  8. slyfuldragon

    slyfuldragon 360Revolution Developer XPG Moderator
    195/282

    Beat me to it :)



    As Bullet mentioned; your username will be SlaineMacRoth. Some people like to enter their email address as their username which causes them to be unable to log in.
     
  9. Sl

    SlaineMacRoth Newbie
    0/47

    OK, sorry noob question. But thats what Im putting in exactly the same and the same password and its not opening.
     
  10. Bu

    Bullet Guest

    Thats not a question its a statement, please pm me your details so that I can try.

    I have reset your password (PMD you the new one) and it logs in fine:

    [​IMG]

    Note the name at the top of 360Revolution.
     
  11. Sl

    SlaineMacRoth Newbie
    0/47

    When I said sorry noob question I meant about my username. I am redownloading the revo now and am trying it. give me a sec.
     
  12. Sl

    SlaineMacRoth Newbie
    0/47

    Do I have to make an exception for it in the windows firewall?
     
  13. Bu

    Bullet Guest

    Make sure you are running as Admin. The issue isn't with your login details.
     
  14. Sl

    SlaineMacRoth Newbie
    0/47

    Ok, I am doing that but the window just goes away if I click on it a couple times. If I dont it just sits there, Is it supposed to come on right away or am I supposed to give it a minute?
     
  15. Bu

    Bullet Guest

    Run as Admin, login press enter and leave it.

    Please make sure you have the latest net framework also.
     
  16. Sl

    SlaineMacRoth Newbie
    0/47

    My .net is v4.5 installed 2/2014 so I think its the latest one.
     
  17. Bu

    Bullet Guest

    Invite me to teamview if you like?
     
  18. Sl

    SlaineMacRoth Newbie
    0/47

    Sure where and how do I do that?
     
  19. Iamcoolz

    Iamcoolz Forum Administrator Staff Member XPG Administrator
    205/282

    Slaine, you want to PM me your Skype and I can help you with this. If Bullet hasn't already got to you yet.
     
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