13 replies to this topic

[Varin]

Hey i just bought a 1 month membership from xbox.com. and after i tried to remove the card, but it wont let me, i turned auto-renewal off, anything i have to do specific? because my moms gonna kill me lol, it was a sneaky purchase, karma's a ***** though lol, any help would be appreciated so much.

[Varin]

Wait nevermind, after speaking to someone it seems the card cannot be removed until the membership expires, pretty shite move from microsoft, typical assholes. Can this be closed please? thanks

[X9C]

Lol, yes same thing they told me, lol sounds like they want to keep making money eh?

[Varin]

Lol, yes same thing they told me, lol sounds like they want to keep making money eh?

Yea mate, massive load of shite, going to have to wait a month now till i can remove it, i dont trust it on there for 5 minutes let alone a month, i got hacked before and like £50 was spent thats why i want it gone, i knew that earlier i wouldnt of bothered buying it, silly microsoft.

[Varin]

Lol, yes same thing they told me, lol sounds like they want to keep making money eh?

Did you manage to remove your card?

[X9C]

Yea mate, massive load of shite, going to have to wait a month now till i can remove it, i dont trust it on there for 5 minutes let alone a month, i got hacked before and like £50 was spent thats why i want it gone, i knew that earlier i wouldnt of bothered buying it, silly microsoft.

No one will hack you, just don't give your account info out, and keep change your password every 15 days.

And no, to remove it, they had to delete the membership, but when I did that they removed the card!

[Varin]

No one will hack you, just don't give your account info out, and keep change your password every 15 days.

And no, to remove it, they had to delete the membership, but when I did that they removed the card!

Wow what a load of bollox, hopefully i can remove it when the membership expires, otherwise im gonna get raged at by my parents

[Kragex]

Hey i just bought a 1 month membership from xbox.com. and after i tried to remove the card, but it wont let me, i turned auto-renewal off, anything i have to do specific? because my moms gonna kill me lol, it was a sneaky purchase, karma's a ***** though lol, any help would be appreciated so much.

Make sure Auto Renewal is off and then just wait until your month is up. For some reason they keep the card on there just in case the payment doesn't go through or something. You can only remove your card AFTER the month is up. Just be careful who you give your details to.

[Varin]

Make sure Auto Renewal is off and then just wait until your month is up. For some reason they keep the card on there just in case the payment doesn't go through or something. You can only remove your card AFTER the month is up. Just be careful who you give your details to.

Ok thanks for the information, i made sure auto-renewal is off. and i will change my password every now and then to keep it as secure as possible.

[Kragex]

Ok thanks for the information, i made sure auto-renewal is off. and i will change my password every now and then to keep it as secure as possible.

As long as people don't know your password it's okay to leave it as it is, Xbox Live is pretty secure. You have nothing to worry about.

[Varin]

As long as people don't know your password it's okay to leave it as it is, Xbox Live is pretty secure. You have nothing to worry about.

Yea they recently added a new feature which requires a code they send from a different email,

[XPGSensi420]

call xbox and they can remove it. you cant remove it on xbox.com or your console unless u replace t with another

[Last1Standing]

I had the same problem about a year ago. I called xbox and told them get that S**t off. If I wanted you guys to screw me I would just bend over. They took it off.

[XPGEVO85]

Yeah state that you want it taken off they have to remove it no matter what!!!