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Unresolved 360 Login Issue

juggernant Nov 14, 2014

  1. ju

    juggernant Newbie
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    I cannot log into 360. First click on submit on login box produces nothing. Login box closes after second click on submit. I have used the same username/password as forum. Reset password twice and redownloaded 360 twice. Any hints?
     
    Nov 14, 2014 #1
  2. Tony B

    Tony B Ťｻ∑ ㄕ◊к∑㎡◊и Lifetime Gold
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    Do you have any characters other than a-z/0-9? That messed up the login procedure the last time that I checked.
     
    Nov 14, 2014 #2
  3. slyfuldragon

    slyfuldragon 360Revolution Developer XPG Moderator
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    This, please make sure that there are no special characters in your Username/password.
    You can still have a "strong" password without special characters.
     
    Nov 15, 2014 #3
  4. Sl

    SlaineMacRoth Newbie
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    I dont. I even changed my password to just letters and I still cant login.
     
    Nov 23, 2014 #4
  5. slyfuldragon

    slyfuldragon 360Revolution Developer XPG Moderator
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    Reset your password. Also your username won't be your email address (and not necessarily your Display Name). Keep that in mind when logging in.
     
    Nov 24, 2014 #5
  6. Sl

    SlaineMacRoth Newbie
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    Ok, so how do I fond out what my username is?
     
    Nov 24, 2014 #6
  7. Bu

    Bullet Guest

    SlaineMacRoth is your username! Make sure you put it in as you see it there, do not put in any spaces.
     
    Nov 24, 2014 #7
  8. slyfuldragon

    slyfuldragon 360Revolution Developer XPG Moderator
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    Beat me to it :)



    As Bullet mentioned; your username will be SlaineMacRoth. Some people like to enter their email address as their username which causes them to be unable to log in.
     
    Nov 24, 2014 #8
  9. Sl

    SlaineMacRoth Newbie
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    OK, sorry noob question. But thats what Im putting in exactly the same and the same password and its not opening.
     
    Nov 25, 2014 #9
  10. Bu

    Bullet Guest

    Thats not a question its a statement, please pm me your details so that I can try.

    I have reset your password (PMD you the new one) and it logs in fine:

    [​IMG]

    Note the name at the top of 360Revolution.
     
    Nov 25, 2014 #10
  11. Sl

    SlaineMacRoth Newbie
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    When I said sorry noob question I meant about my username. I am redownloading the revo now and am trying it. give me a sec.
     
    Nov 25, 2014 #11
  12. Sl

    SlaineMacRoth Newbie
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    Do I have to make an exception for it in the windows firewall?
     
    Nov 25, 2014 #12
  13. Bu

    Bullet Guest

    Make sure you are running as Admin. The issue isn't with your login details.
     
    Nov 25, 2014 #13
  14. Sl

    SlaineMacRoth Newbie
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    Ok, I am doing that but the window just goes away if I click on it a couple times. If I dont it just sits there, Is it supposed to come on right away or am I supposed to give it a minute?
     
    Nov 25, 2014 #14
  15. Bu

    Bullet Guest

    Run as Admin, login press enter and leave it.

    Please make sure you have the latest net framework also.
     
    Nov 25, 2014 #15
  16. Sl

    SlaineMacRoth Newbie
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    My .net is v4.5 installed 2/2014 so I think its the latest one.
     
    Nov 25, 2014 #16
  17. Bu

    Bullet Guest

    Invite me to teamview if you like?
     
    Nov 25, 2014 #17
  18. Sl

    SlaineMacRoth Newbie
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    Sure where and how do I do that?
     
    Nov 25, 2014 #18
  19. Iamcoolz

    Iamcoolz Forum Administrator Staff Member XPG Administrator
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    Slaine, you want to PM me your Skype and I can help you with this. If Bullet hasn't already got to you yet.
     
    Nov 25, 2014 #19
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