Xbox One Interface Issues Caused by Memory Dump

Discussion in 'Articles' started by Bullet, Dec 9, 2013.

Xbox One Interface Issues Caused by Memory Dump

Bullet Dec 9, 2013

  1. Bullet

    Bullet XPG Original Founder EST 2000 XPG Administrator XPG Founder
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    One selling point of the Xbox One was the User interface that would seamlessly switch from one screen to another within a second. After using my Xbox One for a week or so I found the UI started to slow down to the point of a crawl. It would seem I am not the only one having the issue either. Reports of slow user interface issues are appearing on Reddit , Twitter and Xbox support. It seems that the issue is being caused by a memory dump issue.

    After contacting Xbox Support I was advised to clear the system cache by pressing and holding the power button for 10 seconds and rebooting the Xbox One. Although some Xbox One owners have reported this fixed the issue for them, there are others like me that this method didn't work for.

    Here are the steps for resolving a slow UI from Xbox Support:

    After resetting the Xbox One to factory Default and finding the console is exactly the same, the only way forward is a replacement console.
     
    Last edited by a moderator: Dec 9, 2013

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