Error codes You may get an error code after updating your console software. Look for the error below and try the suggested troubleshooting steps. From the There’s a problem with the update screen holding down both triggers and both bumpers at the same time. A new screen will appear that will display the Update Error across the bottom. Note The “x” digits vary according to several factors, such as region or country. Exclude the first 2 characters (Ox), and the next 8 characters will point to you to the error codes listed below. If you have an Exxx xxxxxxxx xxxxxxxx number displayed across the bottom of your screen after a system update, you will not need to carry out the step above. Locate your Exxx error message from the list below. Error code 80072xxx 87ddxxxx 8007019x 8019019x These are network errors. To resolve, you should troubleshoot your network connection. Select Check network connection. This test should determine if you have a working Internet connection from your Xbox One to your network device. Try to repair any errors that appear. See the Xbox One Network Connection Error Solution to help resolve any network connection errors. If you don’t receive any network errors or can’t resolve the errors that you do see, you may have other problems with your network that are causing your Xbox One to time out or fail the system update. These issues can include the following: Wireless interference High packet loss Latency. If any of these issues are causing a problem, try a wired connection. Select Start update again. If you see the same error message, power cycle your console by pressing the Xbox button on the front of the console for 5 seconds. After the console has shut down, unplug the power cord for 30 seconds. Plug the console back in and turn it on using the Xbox button on the console. Power cycling will reset the network card and clear the cache. Select Start update again. If any of the following apply, you may need a repair: You can’t correct your network connection. You can’t try a wired connection. You continue to see this error while attempting the update with a wired connection and after power cycling the console. To submit a repair, visit the Xbox Online Service Center. Note When you’ve successfully installed the system update, you’ll have more tools to help you troubleshoot your network in depth. See Network settings on Xbox One for further troubleshooting. Error Code 8b050033 This error means that your Xbox One requires a system update, but the update is not currently available. This error could occur if there’s an issue with the Xbox servers. Try again later. If you received a console prior to the launch of Xbox One on 22 November 2013, and you’re trying to perform the initial setup, you’ll see this error. Be patient and wait until launch day. Consoles can’t be set up early. Error Code E100 xxxxxxxx xxxxxxxx This indicates that there was an issue while updating your hardware, and that you’ll need to submit your console for a repair. To submit a repair, visit the Xbox Online Service Center. Error Code E101 xxxxxxxx xxxxxxxx This indicates that there was an error while trying to perform an Emergency Offline Update (EOU). You may have accidentally downloaded an incorrect update. Please review the instructions on how to select the correct OS version to be able to install properly, and then try downloading and installing the build again. For instructions on how to perform an Emergency Offline Update, see Emergency Offline Update (EOU). Error Code E203 xxxxxxxx xxxxxxxx If you receive this error, please contact Xbox Support.