My mic was faulty out of it's day one edition box. I just went to the Xbox online service center and requested a replacement accessory, then told them I needed a headset. Filled out my info (name and address and stuff) then they completed the order telling me there was no need to send my broken headset back. Ontop of that the replacement they're sending is free. I have a day one edition console registered to my account, so I am not sure if that has anything to do with it, but if you want a free mic, seems like all you have to do is ask. Spoiler https://myservice.xbox.com/en-US/Pages/Welcome.aspx 1. go to site 2. sign in and register your console's serial # 3. replace an accessory 4. Xbox One 5. headset 6. fill out info 7. complete order and get your mic within 10 days. Especially useful if you want to build a turtle beach/astro adapter without having to worry about destroying your only headset. EDIT: Sorry guys! Microsoft has grown a brain and is now requiring the faulty headsets to be sent back. You're welcome to try for yourself, but don't hold your breath. Hope you guys all got your headsets back when I first posted this. Well played Microsoft.