Support Benn charged for gold when i have lifetime

borris1 Feb 16, 2013

  1. borris1

    borris1 Lifetime Gold Lifetime Gold
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    to xpg staff i am abit unhappy that i have been charged for a gold membership on here after i seen that my recurring payments was cancelled because i hadlifetime gold, ino this issue will be resolved quickly but should have not happened in the 1st place!

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    now i understand why my badge changed!

    thanks
     
  2. JackMack

    JackMack I'm ADDZ's ***** :P BANNED
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    It's 4 pounds, chill! Using the talk to staff link would've been much more appropriate, people make mistakes after all, and the staff don't charge you themselves, it's all automatic.
     
  3. Bu

    Bullet Guest

    Firstly this is posted in the wrong place>

    Secondly, your payments are YOUR responsibility.

    To cancel payments got your paypal dashboard and cancel reocuring payments....
     
  4. borris1

    borris1 Lifetime Gold Lifetime Gold
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    im sorry if money insnt an issue to you but it is too me and it shouldnt have happened at all
    when i checked buy gold it said recurring payments have been cancelled so i pershumed it was cancelled and nw i have just checked and it says my lifetime gold has been cancelled this is crazy!
     
  5. Bu

    Bullet Guest

    You need to go to your Paypal dash and cancel any subs.
     
  6. borris1

    borris1 Lifetime Gold Lifetime Gold
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    yeahh its done i cancelled the payment and what is gonna happen now?
     

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