I have spent 14 hours online and on the phone with xbox support and ubisoft support. I am having an Issue I dont get game updates for ac3. So I am hoping that I will be able to get help going thru the forums and such. ubisoft said that the next step is to send them my "second best buy copy" and they will send me a new sealed copy to return to store for refund. I just want to play the game. If any one can help me I would appreciate it greatly.